Last updated: May 17, 2026
1. Introduction
MOBIMAX Events ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect the following types of information:
2.1 Information You Provide
- Reservation details: Name, surname, phone number(s), address, event dates, and event type when you submit a reservation request.
- Account information: Username and credentials for administrative access to our platform.
- Communications: Any information you provide when contacting us via email, phone, or messaging platforms.
2.2 Information Collected Automatically
- Usage data: Pages visited, time spent on the site, and interaction patterns.
- Device information: Browser type, operating system, device type, and IP address.
- Cookies and tracking technologies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your reservation requests.
- To communicate with you regarding your reservations, inquiries, or account.
- To improve our website, services, and user experience.
- To analyze website traffic and usage patterns.
- To comply with legal obligations and protect our rights.
- To send promotional communications (only with your consent).
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for specific processing activities.
- Contractual necessity: When processing is necessary to fulfill a reservation or service agreement.
- Legitimate interests: When processing is necessary for our legitimate business interests, provided they do not override your rights.
- Legal obligation: When processing is required by applicable law.
5. Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With trusted third-party service providers who assist us in operating our website and delivering our services, under strict confidentiality agreements.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure and encrypted connections (HTTPS).
- Access controls and authentication for administrative accounts.
- Regular security assessments and updates.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Duration of the reservation and any related services.
- Period required to comply with legal and regulatory obligations.
- Period necessary to resolve disputes and enforce our agreements.
Once the retention period expires, your data will be securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restriction of processing of your personal data.
- Portability: Request transfer of your data in a structured, machine-readable format.
- Objection: Object to processing of your data for certain purposes, including direct marketing.
- Withdraw consent: Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at contact@mobimax-events.com.
9. Cookies
Our website uses cookies and similar tracking technologies to:
- Remember your language preferences and settings.
- Analyze website traffic and usage through tools such as Google Analytics.
- Improve the functionality and performance of our website.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
10. Third-Party Links
Our website may contain links to third-party websites, including social media platforms (Facebook, Instagram, TikTok, YouTube, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: contact@mobimax-events.com
- Phone: +216 21 129 642 / +216 58 915 800
- Address: Douz, Tunisia / Mednine, Tunisia